Cdcs, a hybrid enterprise software provider of onpremise and cloud deployments, today announced it was recognised as. Cdc software s pivotal crm is a flexible, powerful customer relationship management solution for organizations that want to use crm strategically by modeling, enhancing. Pvt, a leading provider of customer relationship management crm software for midsized enterprises, announced today that cdc software corporation cdc a software unit of chinadotcom corporation nasdaq. Pivotal crm integration solutions the pivotal crm team at cdc software. Apr 29, 2009 boston, ma prweb april 29, 2009 vaultus mobile technologies a leader in enterprise mobility solutions today announced cdc software, a leading enterprise software and services provider, has implemented the vaultus mobiscaler framework with bestinclass security and performance for its pivotal crm solutions to make the pivotal crm advantage available to mobile endusers. Actually, the problem isnt having too many customers or. The cdc consona merger was billed as a merger, although most of the management team of the surviving company was connected with cdc. Chinesecontrolled cdc software joins the bidding war to acquire pivotal, a maker of software for managing customer relationships. Page 5 of 23 im seeing the adoption of text analytics, speech analytics, social media analytics, and then as you drill down further into technology, i see an increasing uptake in desktop analytics, snow said. Pivotal crm is a customer relationship management crm software system offered by aptean formerly cdc software, an enterprise software and service.
With a reduced learning curve and highlevel of customization, pivotal crm. Cdc softwares pivotal crm is a flexible, powerful customer relationship management solution for organizations that want to use crm strategically by modeling, enhancing and. Cdc s extensive portfolio of products are proven to increase profitability, and pivotal crm has become one of the most popular crm software offerings worldwide. Pivotal crm, cdc s software suite, is a highlyeffective customer relationship management solution that leverages a microsoftlike interface. Our solutions put an end to the costly inefficiencies lurking in your everyday operations. Thin client executive summary for the past few years, browserbased thin client applications have been dominating the enterprise application space due to their ease of deployment, updating, and administration, all leading to a respectable low cost of ownership. Proving the value of microsoft office business applications 2 2 use in order to help them get the most out of their it investments. China and a provider of industryspecific enterprise software applications and business services, today announced general availability of pivotal crm on demand and the first related industryspecific application, pivotal crm. This guide does not detail the procedure to migrate to pivotal crm 6. Executives have said previously that pivotal will continue operating as a separate business unit and remain in its vancouver headquarters, while cdc software uses pivotal s crm technology as a.
With its main office in mexico city, cdc software mexico also provides sales and. Vancouver, bc, march 17, 2008tnet cdc software, a wholly owned subsidiary of cdc corporation nasdaq. With cdc software crm telephony integration, contact center agents are delivered highly actionable caller data name, location, service history and more before they can even say hello. Secure your spot to empower your operations and management. Cdc software corporation to purchase pivotal media. Pivotal crm includes software tools for sales force automation sfa, marketing automation and lead management, and customer service automation, as well as partner management, mobile crm, analytics and call scripting. Deployed in weeks in the cloud, on premise or in a hybrid environment, cdc creates a realtime, eventsbased link between your telephony system, crm, marketing automation platform and other solutions. Sep 24, 2008 for more information about pivotal crm, please visit about cdc software cdc software, the customerdriven company, is a provider of enterprise software applications designed to help organizations deliver a superior customer experience while increasing efficiencies and profitability.
Cdc softwares cloudbased solutions empower companies to quickly and costefficiently integrate their telephony and crm systems, giving call center agents the information they need to delight customers on each and every call. In 2012, cdc software merged with consona corporation, to form aptean. Mar 17, 2008 building on cdc softwares expertise and success in providing industryspecific solutions for financial services, the companys first industryspecific application for the pivotal crm on demand platform addresses the unique customer relationship requirements of institutional asset management iam firms. With a reduced learning curve and highlevel of customization, pivotal crm can be tailored to fit an exact users needs and address industry. This guide details system requirements and provides an overview of various deployment scenarios and as sociated tasks. Vista equity partners and ta associates announced a joint investment in the company in february 2019. Jun 18, 2010 cdc software recognised as a leader by independent research firms latest crm software reports cdc pivotal crm 6. Pivotal crm is a customer relationship management crm software system offered by avolin, an enterprise software and service company headquartered in austin texas. Pivotal crm is a highlyeffective customer relationship management. Pivotal crm helps to increases revenue by using methodical sales activities that improve success rates and lower costs.
Cdc software announces major new version of pivotal crm. Cdcs, the customerdriven company, is a provider of enterprise software applications and services designed to help. Midmarket crm software maker pivotal has announced that cdc software has submitted a firm offer which tops plans to be bought by oak investment partners. Pivotal crm software puts the ability to costeffectively adjust and innovate in the users hands. Apart from having the functionality of a crm, you can also integrate your crm. It uses advanced gis technology to help companies map sales territories and customers within pivotal crm so that salespeople can get to them quicker and more efficiently.
Cdc software announces pivotal crm on demand tnet news. Further proof today that the ipad has indeed changed the customer relationship management crm market came as cdc software announces its first app for apples tablet, pivotal crm. Cdc software telephonycrm integration done right cdc. As new versions of microsoft products are released such as microsoft office 2010 cdc software releases new versions of pivotal crm soon thereafter, enabling customers to quickly. Cdc software, the customerdriven company is a leading provider of enterprise software applications designed to help organizations deliver a superior customer experience while increasing efficiencies and profitability. Cdc softwares product solution suite includes cdc factory manufacturing operations management, ross erp enterprise resource planning and scm supply chain management, imi warehouse management and order management, pivotal crm and saratoga crm customer relationship management, respond customer complaint and feedback management. Have you ever struggled with too many leads to nurture or too many customers to visit.
Cdc releases pivotal crm for ipad enterprise apps today. Crm software for your complex processes new orleans firm finds growth following hurricane katrina using pivotal crm. The interface provides a familiar steppingstone for users, and makes the crm software easy to adopt. Resources from pivotal crm, a cdc software solution.
Cdc software and consona corporation merge to form aptean. Net framework, it is ideal for microsoft houses and any company looking to integrate a crm solution with the microsoft office suite. Pivotal crm is cdc software s customer relationship management solution. Companies using pivotal crm and its marketshare enlyft. Cdc software and consona corporation have both successfully delivered software and services to companies of all sizes, ranging from small businesses to global 2000 enterprises, and in targeted vertical markets including financial services, manufacturing, distribution, medical, high tech, and professional services.
Cdc software is the leading provider of ipaas solutions for the contact center space. Badger maps can give you crm access on the field when you integrate it with your pivotal crm account. In july 2010, consona acquired open source erp software provider compiere with customers. Apr 18, 2007 cdc software s pivotal crm apps, which have been the core of cdc software s crm portfolio since it acquired pivotal in february 2004, are designed primarily for financial services, homebuilding, and additional manufacturing industries, and are mostly implemented by midmarket firms. Cdc software product suite includes pivotal crm, saratoga crm, crm addon products, ross enterprise erp, scm, industry solutions and development tools for the microsoft dynamics crm platform, cdc factory, cdc marketfirst, platinum hrm and business analytics solutions. China is the owner of cdc software, a company focused on providing businessmanagement software solutions. China and a provider of industryspecific enterprise software applications and business services, today announced general availability of pivotal crm on demand and the first related industryspecific application, pivotal crm on demand for institutional asset management. This midrange customer relationship management guide, therefore, will focus on saleslogix, sugarcrm, cdc software pivotal, frontrange solutions goldmine enterprise edition, and maximizer crm. It offers overall services covering the life circle of software solutions including execution, project consulting, outsourcing, application management, and offshore development. Forrester acknowledges cdc software as a crm leader in latest.
In october 2018, esw capital completed the acquisition of the. Pivotal mobile crm is a complete mobility solution designed to deliver. Overall aptean pivotal crm met the organizations needs in streamlining certain business line processes, providing a degree of insight through its. Cdcs, the customerdriven company, is a provider of enterprise software applications and services designed to help organizations deliver a superior customer experience, while increasing efficiencies and profitability. Cdc software announces major new version of pivotal crm for. Cdc software, the customerdriven company, is a provider of enterprise software applications designed to help organizations deliver a superior customer expe. Since 2007, litehouse has relied on factory mes to drive continuous improvement and better streamline their production processes. Cdc software corporation is a subsidiary of chinadotcom corporation, a global enterprise software and mobile applications company focused on crm, erp, and scm. In a world of onesizefitsall enterprise software, aptean provides specific industries with very specific erp, supply chain management, and compliance solutions. Pivotal crm is a customer relationship management crm software system offered by aptean formerly cdc software, an enterprise software and service company headquartered in atlanta, ga. Pivotal integrates into your operational data and spans your full business. Pivotal crm is a customer relationship management crm software system offered by avolin.
Cdc software, is a leading provider of enterprise software applications designed to help organizations deliver a superior customer experience while increasing efficiencies and profitability. Pivotal s productivity tools help organizations save precious time by speedingup timeconsuming activities. W h i t e p a p e r choosing the right crm platform smart client vs. A crm, a map and route planner, and a schedule manager in one app, the badger mapping and routing software is indeed a dream come true for sales reps all over the country. Pivotal crm is an aptean software platform aimed at organizations of all sizes across a number industries including manufacturing, healthcare, and realestate. Orlando, fl, 2008 international builders show february, 2008 cdc software, a whollyowned subsidiary of cdc corporation and a provider of industryspecific enterprise software and services, today announced the general availability of pivotal crm for home building and real estate 5. Cdcs extensive portfolio of products are proven to increase profitability, and pivotal crm has become one of the most popular crm software offerings worldwide. Cdc software presents pivotal crm road map and cloud strategy. Cdc software product suite includes pivotal crm, saratoga crm, crm addon products, ross enterprise erp, scm, industry solutions and development tools for the microsoft dynamics crm platform, cdc factory, cdc. Cdc software announces pivotal crm on demand customerthink. Crm vendor cdc software, a wholly owned subsidiary of cdc corporation, has announced today that savills asia pacific has adopted cdc softwares pivotal crm suite of applications for customer relationship management, property management, valuation, and agency services needs. Pivotal crm is a highlyeffective customer relationship management solution that leverages a microsoftlike interface. Pivotal has all of the functionality of a market leading crm flexibility, reliability, smart reporting, and mobile accessand offers capabilities that go beyond just a crm.
In a world of generic enterprise software, aptean provides targeted erp, supply chain management and compliance solutions that drive for greater results. Pivotals productivity tools help organizations save precious time by speedingup timeconsuming activities. Nov 22, 2016 with cdc software crmtelephony integration, contact center agents are delivered highly actionable caller data name, location, service history and more before they can even say hello. Boston, ma prweb april 29, 2009 vaultus mobile technologies a leader in enterprise mobility solutions today announced cdc software, a leading enterprise software and services provider, has implemented the vaultus mobiscaler framework with bestinclass security and performance for its pivotal crm solutions to make the pivotal crm. Mar 17, 2008 vancouver, bc, march 17, 2008tnet cdc software, a wholly owned subsidiary of cdc corporation nasdaq. Since 2007, litehouse has relied on factory mes to.
Cdc software presents pivotal crm road map and cloud. Forrester placed cdc software among the leaders in crm. Pivotal crm is cdc softwares customer relationship management solution. Pivotal has all of the functionality of a market leading crm flexibility, reliability, smart reporting, and mobile accessand offers capabilities. Deployed in weeks in the cloud, on premise or in a hybrid environment, cdc creates a realtime, eventsbased link between your telephony system, crm, marketing.
The bidding war that started two months ago for vancouverbased crm software company pivotal corp. More than 1800 customers across 50 business sectors use pivotal crm. Pivotal turned down a bid from oak investment partners and an unsolicited acquisition offer. Unmatched crm flexibility use crm software to create the customer experience you desirewithout compromise. Secureworks how to sustain growth in a tough economic climatefocus on customers. The pivotal crm suite is a robust and comprehensive customer relationship management offering designed and developed by cdc software, the enterprise software unit of cdc corporation. Cdc software mexico is the official distributor of pivotal crm, ross erp, factory mes and respond efm throughout mexico. The pivotal crm suite includes software tools for sales force automation sfa, marketing automation and lead management, and customer service automation, as. Thin client executive summary for the past few years, browserbased thin client.
Sydney, february 26, 2004 pivotal corporation nasdaq. Enterprise software solutions erp, scm, crm aptean. Jul 22, 2006 cdc software extends industry leadership with the introduction of pivotal crm 5. Further proof today that the ipad has indeed changed the customer relationship management crm market came as cdc software announces its first app for apples tablet, pivotal crm for ipad. Cdc software joins the ipad crm app club with new software for apples whitehot tablet. Cdc software extends industry leadership with the introduction of pivotal crm 5. Overall aptean pivotal crm met the organizations needs in streamlining certain business line processes, providing a degree of insight through its reporting capabilities on business profitability, member retention, sales growth, etc. Aptean provides very specific industries with very specific software solutions. Automate and support business processes with industryspecific erp solutions. It offers overall services covering the life circle of software. Pivotal crm platform in a sql server or oracle environment. Pivotal crm, cdcs software suite, is a highlyeffective customer relationship management solution that leverages a microsoftlike interface.
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